Though we had a bit of a communication issue up front with an answering service (it was on a weekend), in the end I cannot say enough good things about Mighty Dog Roofing of Huntsville. Michael (the owner or GM, I wish I could remember which) called me personally and apologized for the snafu, and then made sure things got put back on track like, right now. From his phone call forward, every part of our experience with them was stellar. Every. Single. Thing. David, the roofing specialist who handled the work, came out in a snow/sleet/ice storm and inspected inside our attic to pinpoint the entrance point of our roof leak. He then kept in contact with us, reaching out twice a day, day after day to see if the snow and ice on our roof had melted so he could get up there and make the repair we needed to a leaky roof vent. Once he had access, the repair was made that morning... and because their was a slight bit of light rain that came down just as the cure time of the caulking he used wound down, he came back at the end of the day and re-inspected the repair to make sure the moisture hadn't damaged the new seal he had laid down. Then he reached out the next day during a heavy rain, just to make sure there were no further issues. David also made sure to explain what caused the issue and how he addressed it. I was truly impressed with the level of customer service, and cannot say enough good things about the folks at Mighty Dog Roofing. I recommend them highly for any roof repair you may need.
I am extremely happy with MightyDog roofing. They responded to my repair call timely and showed up on time. Their work was done quickly and with the highest quality. I would call them anytime I have a roofing issue and I would receive them to anyone. Thank you!
Absolutely impeccable customer service. Michael C. The general manager came out for the inspection and even fixed a few places on our roof free of charge. When it’s time for a new roof, we’ll definitely be choosing Mighty Dog Roofing. Their staff is knowledgeable and easy to work with. Thanks again for the free inspection!
On a routine roof inspection, Danny O’Shea and his team found an unsealed area around my power connection to my home. I was provided pictures of the area and on a closer look, the wood behind my gutter was rotten. Within 24 hrs, the area was completely repaired. Everyone was friendly and professional in their interactions with me. If this area had not been found, I would have experienced much worse damage to my home. If I have any other roofing issues, Danny O’Shea with Mighty Dog Roofing, will be the first person I call.
Great job. The team was with me from the start (inspection with the insurance inspector to ensure issues were documented initially), during the claim process (as the insurance company came back with some area they shouldn't pay for but we were able to convince them otherwise), and as the installation happened. The team was professional and got the job done in a day plus a couple hours.